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Category: Cruising Altitude

CRUISING ALTITUDE Podcast Social Card v
Cruising Altitude

See Yourself in the Customer Experience

“If I can see myself in a Hilton ad, it feels personalized. If it includes people of different colors, ages and genders, I’m creating a …

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CA Ep Social Tony Saldanha
Cruising Altitude

Becoming the Employee Experience Guru

Tony talks about user-journey mapping, setting expectations for continuous improvement, and striving for employee delight.

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CA Aaron Gerlitz Social x
Cruising Altitude

Crafting A Seamless Employee Experience

Aaron talks about how the hard work behind the scenes makes for a seamless digital employee experience.

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CA Mark Settle Social x
Cruising Altitude

Supporting employee success again and again

Mark discusses the challenges of personalizing the employee experience at larger companies, streamlining IT operations at the service desk and automating busy work. He also shares tips on how to tell if initiatives are being effective, how to avoid the IT ticket circus and the importance of trying out new digital tools.

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