Listen in as SocialChorus Strategic Advisor Kyla Turner chats with Paul Baltes, Director of Communications at Nebraska Medicine, about the challenges of being one of the top research infectious disease centers in the country when a global pandemic hits.
As the state’s largest hospital, Nebraska Medical Center provides patient access to more than 1,000 doctors in nearly 40 specialty and primary health care centers across the state. However, they weren’t immune to employee communication and engagement challenges. With almost 60% of their employees on the frontline, they needed a larger-scale digital employee experience platform communications tool to reach them all effectively.
With more and more employees relying on their organizations to be the first point of contact for critical information, Paul shares lessons learned and insight on how to prepare your company for anything from vaccine rollout to weather outages. Learn:
- How an omnichannel employee communication platform provides employees with the information they want and need
- The value of analytics and feedback, especially when it comes to critical communications
- The power of two-way communication in boosting employee engagement and retention