We know that Chuck Gose is a Skyline Chili connoisseur and Duran Duran fan with nearly 20 years of experience in marketing, corporate communications, and internal communications. He’s a strategic advisor at SocialChorus and host of the Culture, Comms & Cocktails podcast, interviewing communications leaders around the globe.
But we wanted to learn more and get the inside scoop on what makes Chuck tick! Here are 10 things you may not have known about Chuck. If you want to learn even more, meet him at this year’s FutureComms, April 24 at Gotham Hall in New York City.
10 Questions with Chuck
1. How did you get started in internal communications?
My first real taste of internal communications was at GM. In my role as a plant communicator, I managed both internal and external communications but quickly found working with employees was way more fun and impactful than with external audiences. But I also realized that employees had been neglected and ignored and they appreciated creative approaches.
2. How has internal comms changed since you first began?
It’s changed from something someone does as part of their job at a minimal level to people dedicating careers toward it. And it’s been a fascinating journey to be on.
3. What are a few fun facts about you that we don’t know?
I once flew in a blimp and ate 12 Skyline Chili cheese coneys. . . but not at the same time.
4. How did you come up with the title for the Culture, Comms & Cocktails podcast?
We were batting about a lot of different names but knew we wanted it to be about more than just comms. That’s where culture comes in. But things have to be in 3’s so cocktails is another c-word and I just happen to really like high-end cocktails.
5. Who are some wish-list guests you’d like to interview for the podcast and why?
Communicators love hearing from other communicators. That much we know. But I think they also enjoy hearing from leaders at other companies. I’ve already had on Susan Gerock, who’s a CIO. I’d love to have other C-suite leaders on the podcast to talk about how they support internal communicators.
6. Please give us a sneak peek into your fireside chat with Susan Gerock at FutureComms.
We’re going to have some fun with this one. Plus, Susan has a great story to tell. But let’s just say we’re putting internal comms “in Jeopardy.”
7. You’ll be interviewing guests for the Culture, Comms,& Cocktails podcast at FutureComms. What should we expect?
I’ve done this in the past for ICology, my other podcast. I want to grab quick interviews with speakers and guests about their experience at the event and their thoughts on internal communication and the journey we’re all on.
8. What excites you about technology improving internal communications?
People say “don’t be distracted by shiny objects.” And perhaps that’s really good advice. But I welcome distractions. And I love seeing internal communicators play with technology. We don’t do enough of it. Through play, we get more creative and discover new approaches to inform, engage, and entertain employees.
9. We hear so much about the importance of failure to reach success. Have you had any failures that you’ve learned from?
Failure is a really harsh word. But I think we have all failed and learned from those experiences. I guess what I’m most proud of is not being scarred by those moments. Recognize what you could have done better and move on. When people carry those moments around as giant chips on their shoulder, it tends to cloud how they view new challenges and opportunities.
10. What advice do you have for young communicators just starting out?
Push, explore, and create. Push your company and leaders into trying new approaches and ways of communicating. Explore all content — social, external, marketing, advertising — and see what you can mimic and bring back to your job. And create. Never stop creating. Whether it’s writing or video or facilitating. Always keep creating and don’t look back.
Chuck Gose is a self-proclaimed Skyline Chili connoisseur and Duran Duran fan with nearly 20 years of experience in marketing, corporate communications, and internal communications. His unrivaled passion and enthusiasm for the communications profession began early in his career at General Motors and Rolls-Royce, where he became fascinated by the positive impact internal communications can have on a company’s success. Chuck is the founder of ICology, a resource dedicated to interesting people doing interesting things in the world of internal communications. He is a Strategic Advisor at SocialChorus and works directly with customers on their channel and content strategies.