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Unify the digital employee experience

The SocialChorus FirstUp platform powers your workforce by orchestrating your communications channels, workplace apps and core systems into one seamless experience. 

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STACK IMPROVEMENT

Make your systems deliver more

Increases adoption of your stack

FirstUp integrates easily with your current technology, connecting every endpoint, communication channel and enterprise system you use.

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Simplifies the employee experience

Workers use FirstUp to get the company information they need, access key systems and perform common tasks.

Delivers enterprise-wide insights

A unified analytics dashboard measures employee response to content and initiatives across your entire organization.

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“The combination of SocialChorus with Office 365 allows our comms team and functional leaders to publish, target and streamline delivery of content and information to all caregivers—across our Microsoft endpoints. Plus, the analytics give us the ability to show how communications are driving our strategic initiatives, including our digital transformation.”

B. J. Moore | Executive Vice President and CIO | Providence

PLATFORM CAPABILITIES

Enable your people and coordinate action

Publish once

With FirstUp Studio, users can create content around key initiatives, target it to the right employees and publish to every endpoint and channel with one click. 

Learn more about publishing

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Reach everyone

Employees get personalized content at the right time, in the right language, on their preferred channel and device. Our digital assistant also delivers the right applications and resources for their role—so they can be more informed and effective. 

See our digital employee experience

Gather intelligence

Learn how employees are responding to messaging around your initiatives. Gauge workforce sentiment with polls and track compliance with required actions.

Discover our powerful analytics

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“With SocialChorus, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us.”

Deanna Schmidt | Sr. Director of Marketing and Communications | WashREIT

HOW FIRSTUP WORKS

Meet our orchestration engine

Universal User Profile

Step 1

Universal User Profile
FirstUp pulls user data from enterprise systems, plus platform behavioral data, to create a unified profile for precise personalization.

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Target Content & Applications

Step 2

Targeted Content & Applications
Based on that data, employees are targeted with what’s relevant for them, including content, applications and access to systems like ServiceNow, ADP and Kronos.

Automated Smart Campaigns

Step 3

Automated Delivery
Intelligent campaign automation delivers the right information and access to the right employee. If the content requires review, it follows up until the employee takes action.

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Digital Assistant

Step 4

Digital Assistant
Workers get personalized content and systems access at their preferred endpoint, while our FirstUp Assistant provides 2-way interaction across your enterprise systems.

Unified Analytics

Step 5

Unified Analytics
We track every user interaction with the platform, across all endpoints, channels and systems, in one dashboard, so you can tie user engagement back to your initiatives and measure their results.

INTEGRATIONS

Boost the ROI of your investments

Connect your critical technologies

FirstUp increases use of your communication channels and enterprise systems by giving workers one platform to access them all.

Integrate Microsoft 365 productivity tools, benefits, payroll and helpdesk, or even add custom functionality using our Partner API.

Learn more about integrations

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“The integration that SocialChorus has with the Microsoft tool stack is pretty remarkable. We have definitely seen the synergy between the two with the ability to amplify or push content to SharePoint Online or Teams.”

Preston Smith | Director of Communications | Providence

SECURITY AND INFRASTRUCTURE

Trusted by the world’s largest companies

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Designed for enterprise organizations

Customers with workforces of 100,000+ rely on our industry-leading infrastructure and security to support their change efforts.

With numerous certifications, our platform protects our customers’ data throughout its lifecycle, and enables continuous access to it with 99.99% uptime.

Get the details on our infrastructure