Unify the digital employee experience
The SocialChorus FirstUp platform powers your workforce by orchestrating your communications channels, workplace apps and core systems into one seamless experience.
STACK IMPROVEMENT
Make your systems deliver more
Increases adoption of your stack
FirstUp integrates easily with your current technology, connecting every endpoint, communication channel and enterprise system you use.
Simplifies the employee experience
Workers use FirstUp to get the company information they need, access key systems and perform common tasks.
Delivers enterprise-wide insights
A unified analytics dashboard measures employee response to content and initiatives across your entire organization.
“The combination of SocialChorus with Office 365 allows our comms team and functional leaders to publish, target and streamline delivery of content and information to all caregivers—across our Microsoft endpoints. Plus, the analytics give us the ability to show how communications are driving our strategic initiatives, including our digital transformation.”
B. J. Moore | Executive Vice President and CIO | Providence
PLATFORM CAPABILITIES
Enable your people and coordinate action
Publish once
With FirstUp Studio, users can create content around key initiatives, target it to the right employees and publish to every endpoint and channel with one click.
Reach everyone
Employees get personalized content at the right time, in the right language, on their preferred channel and device. Our digital assistant also delivers the right applications and resources for their role—so they can be more informed and effective.
Gather intelligence
Learn how employees are responding to messaging around your initiatives. Gauge workforce sentiment with polls and track compliance with required actions.
“With SocialChorus, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us.”
Deanna Schmidt | Sr. Director of Marketing and Communications | WashREIT
HOW FIRSTUP WORKS
Meet our orchestration engine
Step 1
Universal User Profile
FirstUp pulls user data from enterprise systems, plus platform behavioral data, to create a unified profile for precise personalization.
Step 2
Targeted Content & Applications
Based on that data, employees are targeted with what’s relevant for them, including content, applications and access to systems like ServiceNow, ADP and Kronos.
Step 3
Automated Delivery
Intelligent campaign automation delivers the right information and access to the right employee. If the content requires review, it follows up until the employee takes action.
Step 4
Digital Assistant
Workers get personalized content and systems access at their preferred endpoint, while our FirstUp Assistant provides 2-way interaction across your enterprise systems.
Step 5
Unified Analytics
We track every user interaction with the platform, across all endpoints, channels and systems, in one dashboard, so you can tie user engagement back to your initiatives and measure their results.
INTEGRATIONS
Boost the ROI of your investments
Connect your critical technologies
FirstUp increases use of your communication channels and enterprise systems by giving workers one platform to access them all.
Integrate Microsoft 365 productivity tools, benefits, payroll and helpdesk, or even add custom functionality using our Partner API.
“The integration that SocialChorus has with the Microsoft tool stack is pretty remarkable. We have definitely seen the synergy between the two with the ability to amplify or push content to SharePoint Online or Teams.”
Preston Smith | Director of Communications | Providence
SECURITY AND INFRASTRUCTURE
Trusted by the world’s largest companies
Designed for enterprise organizations
Customers with workforces of 100,000+ rely on our industry-leading infrastructure and security to support their change efforts.
With numerous certifications, our platform protects our customers’ data throughout its lifecycle, and enables continuous access to it with 99.99% uptime.