Cruising Altitude
See Yourself in the Customer Experience
“If I can see myself in a Hilton ad, it feels personalized. If it includes people of different colors, ages and genders, I’m creating a …
Archives
Category: Podcast
Cruising Altitude
Becoming the Employee Experience Guru
Tony talks about user-journey mapping, setting expectations for continuous improvement, and striving for employee delight.
Cruising Altitude
Crafting A Seamless Employee Experience
Aaron talks about how the hard work behind the scenes makes for a seamless digital employee experience.
Podcast
Culture, Comms & Cocktails with Kelly Lawrence McCarran
Culture, Comms & Cocktails · Ep #51 – Kelly Lawrence McCarran, Weatherford On this episode of Culture, Comms & Cocktails, Chuck Gose is joined by …
Cruising Altitude
Supporting employee success again and again
Mark discusses the challenges of personalizing the employee experience at larger companies, streamlining IT operations at the service desk and automating busy work. He also shares tips on how to tell if initiatives are being effective, how to avoid the IT ticket circus and the importance of trying out new digital tools.
Podcast
Culture, Comms & Cocktails with Shereen Daniels
Culture, Comms & Cocktails · Episode #50 – Shereen Daniels, HR Rewired On this episode of Culture, Comms & Cocktails, Chuck Gose is joined by …
Podcast
Extreme Networks is combining internal comms & social media
Culture, Comms & Cocktails · Episode 49, Jasmine Davis & Lisa Yeaton, Extreme Networks Data is the new currency — even for internal comms. “[Data] …
Podcast
What companies are getting right and wrong about the Digital Employee Experience with SocialChorus founder Nicole Alvino
Culture, Comms & Cocktails · Episode #48 – Nicole Alvino, SocialChorus The best businesses put their people first. SocialChorus founder Nicole Alvino joins the Culture, …
Podcast
The latest Digital Employee Experience research and how to support the remote and hybrid workforce with Mike Walsh of SocialChorus
Culture, Comms & Cocktails · Episode 47 – Mike Walsh, SocialChorus Dive into the details when Chuck Gose talks with Mike Walsh, Vice President of …
Podcast
Using the employee experience to influence and enhance the customer experience with Kristen Cronyn from M&T Bank
Culture, Comms & Cocktails · Episode #46 – Kristen Cronyn, M&T Bank In this week’s episode, Chuck Gose is joined by Kristen Cronyn, Administrative Vice …
Podcast
Retail and Communications today with Karen DiScala from Burlington Stores
Culture, Comms & Cocktails · Episode 45 – Karen DiScala, Burlington This podcast was brought to you by our host Chuck Gose and guest Karen …
Podcast
Why communications is the backbone from MGM to Department of Health with Rey Bouknight
Culture, Comms & Cocktails · Episode #44 – Rey Bouknight, SocialChorus Culture, Comms, & Cocktails is internal comms served straight up, so settle in, and …
Podcast
The journey from customer to SocialChorus and connecting corporate strategy to employees on the ground with Kyla Turner
On this episode of the podcast, we have Kyla Turner, Strategic Advisor at SocialChorus.
Podcast
Steps Magellan Health took to consolidate and improve their digital employee experience
On this episode of the podcast, we have Alex Rose, Director of Digital Communication at Magellan Health.
Podcast
Connecting internal communications and branding with Greg Monaco
On this episode of Culture, Comms, & Cocktails, we have Greg Monaco, Brand Coach at Monaco Branding and Creative.